Psychological Health and Safety in the Workplace Pillar Two: Communication

Communication is a skill that many of us have never formally learned. This pillar provides participants with the opportunity to delve deeper into the art of communication, exploring essential skills for effective interactions. It also covers the strategic use of silence and the importance of knowing when to disengage from unproductive conversations. Additionally, the pillar focuses on how to communicate effectively with employees or colleagues who are facing challenges with their performance, and how to adjust communication strategies to address these situations with sensitivity and impact.